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Privacy Policy

Privacy and Cookies Policy

We’re updating our User Privacy Notice to reflect changes we’ve made to strengthen your privacy rights. This is part of our ongoing commitment to be transparent about how we use your data and keep it safe. We have included changes to address the new standards introduced by the European data protection law known as the General Data Protection Regulation (GDPR).
Highlights of what’s new:

• We’ve created easy-to-recognise icons that will help highlight privacy topics to make it easier for you to see how we use your personal information.
• We’ve added some detail around what you can do with your data and how you can exercise your privacy rights on DayTradersEdge.net
• We’ve given you additional information about when we delete your data.
• We’ll provide increased transparency around the different purposes for which we use your personal information.

Keeping your data safe and increasing transparency are important to us, and we’re committed to these changes. The new GDPR law goes into effect on 25 May 2018 and many DayTradersEdge.net users around the world will benefit from the added privacy protections this law affords.
Thank you for being a part of DayTradersEdge.net,

The DayTradersEdge.net Global Privacy Team

Design First Solutions Ltd Statement Of Privacy

Welcome to Day Traders Edge from Design First Solutions Ltd. Please read this Privacy Policy carefully as you agree to be bound by it while using the Day Traders Edge website.

‘Day Traders Edge’ are trading names of Design First Solutions Ltd (“we”, “our” or “us”) registered in England number 10647764 with registered offices at: 264 Manchester Rd, Warrington,
Cheshire WA1 3RB, UK. Telephone: UK – 01925 489461.

This Privacy Policy and any documents it references, inform you how we collect and use the information (“Personal Data”) you provide when using the Day Traders Edge website. Design First Solutions Ltd knows how much you care about the way your Personal Data is used and we are committed to protecting the integrity and confidentiality of your information, acting in a careful, sensible manner in compliance with the Data Protection Act 1998. We appreciate the trust you place in us.

Personal Data does not include information such as data, messages, text, graphics, images, photos, video, sounds, profiles, works of authorship and any other materials that have been posted on to the Affinity website. The use of this information is detailed in our Terms and Conditions.

We may modify this Privacy Policy from time to time without notice. When we do we will update the “Last Updated” date. It is therefore important that you regularly review this Privacy Policy to ensure you are updated as to any changes.

Who controls the Personal Data that is collected?

All Personal Data collected is in the control of Design First Solutions Ltd. In the event that Design First Solutions Ltd, its parent company or trading names and brands are subject to a change of ownership, the control and permissions that you have granted us with regard to your Personal Data will be transferred to the new owner.

How do we collect Personal Data?

The Personal Data we collect is essential in helping us to provide an excellent overall experience for our customers when working with Design First Solutions Ltd and for helping us to continually improve that experience.

Our website:

  • When you visit our website, we use cookies to collect website usage information such as the type and version of browser and operating system you use. Cookies are not used to store personal details such as your name and address.
  • When you sign up to receive our newsletters, to take part in our free public betas or download a free trial of our software, or create an Day Traders Edge store account, a profile is created which will include your name and email address. If you have given us consent, we may send you occasional development updates and marketing communications. If you change your mind, you can update your consent or email preferences at any time using the link provided at the bottom of each email you receive from us.
  • We will use “image tracking” to ascertain whether you do or do not read our emailed marketing messages. It is worth remembering that all our marketing communications include full information on how to unsubscribe (stop receiving) future messages.

Our applications:

Day Traders Edge applications collect some information anonymously. This can include the app and version number, language, OS version and license data. This is solely used to ensure correct content is shown in the welcome screen of the applications and to identify a possible update notification.

We will also collect crash report data, but only if you choose to submit it to us.

What Is Personal Data used for?

We use Personal Data in three main ways:

  • For the Day Traders Edge forum, to allow login and full access to our website in order for you to keep the personal details in your profile up to date and to personalise your experience.
  • To notify you of new products, special offers, updated information and news.
  • To generally help us improve the Day Traders Edge experience for you and others.

Do we share Personal Data?

We will not share your Personal Data with third parties without having obtained your permission. We will only disclose your personal information, without your permission or notice, if required to do so by law or if in good faith we believe that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on us.
  • Protect and defend our lawful rights and property.
  • Act in urgent circumstances to protect the personal safety of our customers and the public.

How can you gain access to Personal Data?

You can request and obtain details of the Personal Data we may hold about you by writing to:

Data Protection Manager
Design First Solutions Ltd
264 Manchester Rd,
Warrington,
Cheshire
WA1 3RB,
UK

Please quote your name and email address. We would be grateful if you could also provide brief details of the information required as this will help us to accurately respond to your request.

For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any Personal Data we may hold about you and we will aim to respond to such requests within 20 working days.

How secure is your Personal Data?

We recognise that people are increasingly concerned about the protection of Personal Data from misuse and abuse, and about privacy in general. We constantly review and enhance our technical, physical and managerial procedures in connection with the collection, storage and disclosure of Personal Data in order to protect it from unauthorised access, accidental loss and/or destruction.

We use a third party industry standard 128-bit secure sockets layer (SSL) technology to encrypt sensitive information such as your credit card and other financial information.

It is important for you to remember to protect yourself against unauthorised access by guarding your password. For example, if you use a shared computer, make sure you logout or close your browser whenever you leave the computer.

Do we transfer Personal Data overseas?

The Internet is a global environment. Using the Internet to collect and process Personal Data involves the transmission of data on an international basis. By browsing the Affinity website and communicating with us you acknowledge and agree that your Personal Data may be transferred overseas but only to the minimum extent necessary and only in accordance with the other terms of this privacy policy.

Do we monitor and/or record communications?

Monitoring or recording of your calls, emails, and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, and in order to prevent or detect crime. Please visit the following website for further information: ico.org.uk

Cookies

What is a cookie?

A cookie is a small text file that is placed on to your computer via your web browser when you visit a website. Cookies are used to save certain information and are only used to store data. They are not used to do anything harmful like start a process or infect your computer.

What cookies do we use?

There are number of cookies that are stored as soon as you visit our website. Some are from us and are necessary for certain functions of the website, and others are from third-party websites such as Facebook.

Cookies used on the Day Traders Edge website

  • Session_ID
    Enables the webserver to identify you the user and improve your browsing experience. This cookie is deleted at the end of your session.
  • Geolocate
    Stores your country and region. We use this to display the App Store price of our products for your specific region and may use it to guess your preferred locale if you land on a page on the site that auto-redirects you to a localized version of the page. This cookie expires after 1 week.
  • Locale
    Stores your language preference. It is set whenever you change your language (or locale) or visit a page on the site that auto-redirects you to a localized version of the page. This cookie expires after 1 week.

Cookies used on the Day Traders Edge forums

  • Ipsconnectx
    Enables Single Sign On functionality between multiple IP.Board installations on the same top level domain. This cookie expires after 1 week.
  • Member_ID
    This cookie is your unique ID used to help verify that your session actually belongs to the person who is browsing.
  • Pass_hash
    This cookie is your login key, which remembers your logged in status and if you elect to be remembered for future visits. It does not store your password or any other authentication based data. This cookie expires after 1 week.
  • Coppa
    This cookie is used during registration to determine whether or not you are under 13 and, if set, will deny you from registering. This cookie is deleted at the end of your session.
  • Session_ID
    Enables the webserver to identify you the user and improve your browsing experience. This cookie is deleted at the end of your session.

Third-party cookies

There are a few third-party websites that also use cookies on our behalf. Social Networking sites, like Facebook, use cookies so you can easily share content. Google Analytics saves anonymous statistical data that we use to improve your experience on our site. We do not directly control these cookies. You can check the third-party websites for more information on these.

Removing cookies

Cookies don’t stay around forever and your web browser will eventually delete them. When a website stores a cookie, it states how long the cookie should stay on the computer for – this can be for the current visit only or for a period of time, for example one week. Our main cookie Session_ID only stays on your computer while you are on our website. It is automatically removed when you leave our website.

You can choose to delete our, or any website’s, cookies from your web browser at any time (for help on how to do this, go to www.aboutcookies.org). You can also set your web browser to not accept any cookies if you wish. You will still be able to view our web site, but you will not be able to log in to your account on the Affinity forums, or benefit from personalised features.

Questions

If you have any questions about our Privacy and Cookies Policy, please get in touch.

Last Updated: 1st April 2018